Terms of Service

ETDPort is a web tool that lets you submit electronic trade documents (such as commercial invoices and prior notices) for your international shipments to your carrier's electronic trade documents API in bulk, after the shipments have been created. You provide a list of tracking numbers and the matching files; the Service transmits each document set to the carrier using your own carrier API credentials and reports the outcome per shipment. Supported carriers are listed on our website; at the date of these Terms the Service supports FedEx Express.

ETDPort is an independent service. It is not affiliated with, endorsed by or sponsored by any carrier. "FedEx" is a trademark of Federal Express Corporation.

The Service is intended for business use. You must be at least 18 years old and have the authority to bind the business you register for. You are responsible for keeping your password confidential and for all activity under your account.

You must provide accurate account information and keep it up to date.

To use the Service you need your own developer account with a supported carrier, with its trade-documents API enabled, and its production API credentials (for FedEx Express: a FedEx Developer Portal project with the Electronic Trade Documents API and its Client ID and Client Secret). You enter these in your browser; they are kept only in your browser's session storage and are sent to our servers solely to obtain a short-lived carrier access token for an upload run. We do not store your carrier credentials.

By using the Service you authorize us to transmit documents to the carrier on your behalf using those credentials. You remain responsible for your carrier account, for the content and accuracy of the documents you upload, and for compliance with the carrier's own terms (including its developer and API terms) and with applicable customs and export regulations.

Every new account receives a free trial of 3 tracking numbers in total, which may be used in one upload batch or spread over several. No payment details are required for the trial. Beyond the trial, uploading requires an active subscription to the Unlimited plan ($20/mo, unlimited tracking numbers). Prices are in US dollars and exclude any applicable taxes.

Subscriptions are billed monthly in advance and renew automatically until cancelled. Payments are processed by Stripe; we never see or store your full card details. Trial usage is measured as the number of tracking numbers in the upload batches you start; a batch that is started counts in full even if it is interrupted.

You may cancel at any time from the Billing page. A cancellation takes effect at the end of the current billing period; you keep access until then. If a payment fails, we may suspend uploading until the balance is settled.

Refunds are handled according to our Refund Policy. We may change prices with at least 30 days' notice by email; the new price applies from your next renewal after the notice period.

You agree not to:

• use the Service for shipments or documents you are not authorized to file;
• upload content that is unlawful, fraudulent or infringes third-party rights;
• attempt to bypass plan limits, access controls or security measures;
• reverse engineer, resell or provide the Service to third parties without our consent;
• interfere with the operation of the Service or place unreasonable load on it.

How we handle your data is described in our Privacy Policy. In short: uploaded files are transmitted to the carrier and are not retained by us; we keep upload metadata (tracking numbers, file names, timestamps and outcomes) so you can review your history.

The Service relies on third parties, including the carrier whose document API you use (currently FedEx), Stripe (payments), Supabase (authentication and database hosting), Resend (transactional email) and Vercel (hosting). Their availability and terms are outside our control. Whether the carrier accepts a document, and any customs outcome, is determined solely by the carrier and the relevant authorities.

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that the carrier will accept any particular document.

To the maximum extent permitted by law, Sempirica LLC will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, delayed shipments, customs penalties or document rejections, arising out of or related to the Service. Our total liability for any claim is limited to the subscription fees you paid to us in the three (3) months before the event giving rise to the claim.

You may delete your account at any time from the Profile page; this cancels any active subscription immediately and removes your data as described in the Privacy Policy. We may suspend or terminate accounts that breach these Terms or where required by law, with notice where reasonably possible.

We may update these Terms from time to time. Material changes will be announced by email or in the app at least 14 days before they take effect. Continued use after that date constitutes acceptance. The current version and its date are always shown on this page.

These Terms are governed by the laws of the State of New Jersey, United States, without regard to conflict of law rules. Any dispute will be resolved in the courts located there, unless applicable law gives you the right to bring a claim elsewhere.

Sempirica LLC, 101 Plaza Center 246, Secaucus, NJ 07094, USA. Email: support@etdport.com.